How does Ryder One hardware wallet work?
Ryder One is a secure and easy-to-use hardware wallet designed to keep your private key offline and under your control. It includes TapSafe Recovery which eliminates complex and unsecure seed phrases. To back up or recover your wallet, simply tap your Ryder One on the Recovery Tag and your paired phone. It just takes a few seconds and is 100% offline. Ryder One’s design is portless and without physical buttons, Bluetooth, or Wi-Fi — significantly reducing potential attack vectors.
Last updated: August 29, 2024 03:24
Are we able to see our seed phrase on Ryder One? What if we want to import the wallet somewhere else?
You can import a seed phrase as a legacy option to be able to use an existing wallet with the Ryder straight away! It will then walk you through the TapSafe recovery setup just like when creating a new wallet. TapSafe will be open source so import to third party wallets will be possible if they support TapSafe.
Last updated: August 29, 2024 03:24
What are Recovery Tags?
Ryder Recovery Tags are RFID tags that are battery-free, ultra-resistant to dust and water, and can retain data for over 25 years. These tags are designed to back up and recover your digital assets, enabled by the TapSafe Recovery feature.
Last updated: August 29, 2024 03:24
Is it safe without a seed phrase?
TapSafe Recovery enhances security by replacing the traditional seed phrase, a 24-word list typically written on paper and prone to loss, theft, or accidental exposure. TapSafe leverages NFC technology and a custom-weighted algorithm to reduce risks associated with these paper-based backups, improving both security and convenience.
Last updated: August 29, 2024 03:24
How does the social aspect of the TapSafe Recovery work?
Social Recovery with TapSafe is optional and completely offline, with Ryder as a company having no control over it. This process involves sharing parts of your wallet’s backup to the local storage of your trusted contacts’ phones. To recover your lost Ryder One, you will need to gather four parts from these trusted contacts. This process is offline, ensuring the recovery process remains secure, private, and entirely managed by you.
Last updated: August 29, 2024 03:24
What if I lose my Ryder One, Ryder Recovery Tag, and my phone?
With the assistance of four trusted friends or family members, you can still recover your assets through TapSafe Recovery. This process is offline, ensuring the recovery process remains secure, private, and entirely managed by you.
Last updated: August 29, 2024 03:24
How does a wallet uphold the 'not your keys, not your crypto' principle without using a seed phrase? And how does it avoid centralization?
With Ryder One, users maintain full control of their keys. Private keys are securely stored in Ryder One’s secure element chip and never leave it. Rather than relying on a seed phrase backup, which poses a single point of failure, we’ve introduced TapSafe Recovery. This method divides your wallet securely into multiple pieces, which are then backed up offline to your Recovery Tag and your mobile phone’s local storage. This process is 100% offline and under your control.
Last updated: August 29, 2024 03:24
How secure is Ryder One?
Ryder One features a 3-layer security system for optimal protection. At its core is the EAL6+ certified secure element chip, which is the highest security standard in the industry. Employed in high-security domains, this level of security guarantees protection against a multitude of security threats.
Last updated: August 29, 2024 03:24
What does 'Secure Signing' mean?
Secure Signing ensures the authenticity and integrity of transactions. Ryder One’s capacitive touch button is directly connected to the secure element chip, ensuring that only you can confirm transactions.
Last updated: August 29, 2024 03:24
How many digital assets does Ryder support?
Ryder will support your most popular chains and you’ll be able to hold more than 1,000+ digital assets.
Last updated: August 29, 2024 03:24
Why is Ryder One portless? How do I charge my Ryder One device?
By removing physical buttons, ports and wireless connections, we’ve minimized potential entry points for unauthorized access. Our design ensures that your assets remain safe by making it robust against external threats.
To charge your Ryder One, just place it on a wireless charging pad. A Ryder wireless charger is included in the box for your convenience, but the Ryder One is also compatible with most standard Qi wireless chargers.
Last updated: August 29, 2024 03:24
How strong is the Ryder One device?
The Ryder One boasts an IP68 rating for water and dust resistance, ensuring robust protection against the elements.
Last updated: August 29, 2024 03:24
What methods can I use to recovery in case of device loss?
Out of the box, your Ryder One offers 4 recovery options in case you lose your hardware wallet: 1) one Tag + paired phone, 2) one Tag + two trusted contacts, 3) paired Phone + two trusted contacts, 4) four trusted contacts.
If you want to expand your options, additional Recovery Tags unlock even more scenarios with the possibility of recovering with two Tags.
All these recovery options are 100% offline, ensuring the recovery process remains secure, private, and entirely managed by you.
Last updated: August 29, 2024 03:24
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.